Podcast | February 24, 2025

“Running a Business is like Being GM of a Sports Team”: Interview with Scott Kincaid, CFO of Zingtree

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In this episode, Carey Lai, founder and managing director of Conductive Ventures, and Robin Chan, an investor at Conductive Ventures, speak with Scott Kincaid, CFO of Zingtree, an AI-powered CX workflow platform.

Together they dive deep into the evolving role of CFOs, the dynamic relationship between CEOs, CFOs and board members, and Scott’s journey from Wall Street to the startup world. Discover the critical skills and experiences that shape a successful CFO and gain unique perspectives on corporate strategy, financial operations, and the impact of AI on the finance industry.

Scott shares intriguing anecdotes about growing up playing basketball, why he stepped into the startup world, and why being curious and having a strong opinion can be critical to success.

Zingtree is an AI CX workflow platform for B2C enterprises, powering 500+ customers to create, manage, and automate support processes that everyone can follow. Carey is a Board Member of Zingtree, and led Zingtree’s Series A investment for Conductive Ventures.

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